Help centre

Find answers to the most common questions

Account and registration

How do I create an Owlygami account?

Choose “Sign up”, enter your email and password, then confirm your email address.

How do I change my password?

Go to Profile → Settings → Security, or use password reset on the sign-in page.

Services and jobs

How do I add a service or job?

Select “+” on the map, choose the listing type and complete the form. It appears on the map after publishing.

How do I search nearby?

Use the map, category filters, location or text search.

Payments and escrow

Can I pay through Owlygami now?

No. Payments are temporarily disabled while we change providers. The map, listings and chat work normally.

How does commission work?

The provider pays the commission: Explorer 12%, Builder 9%, Operator 6%, or Partner 4%. The client pays the agreed price. Payments and commissions are currently disabled.

For businesses

How do I register a business?

Open profile settings, choose roles and create a business profile. Then submit the required documents.

Security

How do you protect data?

We use encryption and GDPR-compliant safeguards. Payments are currently disabled, so the app does not process card data.

How do I report suspicious behaviour?

Use “Report” on the profile or contact us through the contact form.